You have probably heard that “content is king.” Good content can grow your firm’s visibility and trust. Poor content can do the opposite. Law firm content marketing works best when every piece is useful, accurate and consistent with your brand. Here are 15 common mistakes in content marketing for lawyers, and how to avoid each one.
Content Mistakes in Law Firm Marketing
1. Being Too Promotional
Reading content that only talks about how great a firm is feels like being stuck with someone who brags. Prospective clients want answers first. A common rule of thumb is to keep self-promotion to a small share of your content, around 20%, and spend the rest helping your audience. Put the reader first when you choose what to publish.
2. Sending Too Many Emails
If your firm’s departments work separately, your contacts may get a marketing email, then a newsletter, then a feedback request from client service, all in a few days. People start to tune out. Coordinate across teams and review your email workflows so no one gets too many messages in a short window.
3. Leaning on Negative Content
Negative content can get clicks and shares, but that is not a reason to publish more of it. When you cover difficult topics, focus on solutions and next steps.
4. Bringing Up Controversial Subjects
Avoid politics and religion in your content unless they are part of your firm’s core work or mission. Polarizing topics can alienate clients and referral sources.
5. Publishing Poor Writing or Design
Even strong ideas suffer from typos, weak graphics or hard-to-read language. Proofread every piece, use clean design, and avoid heavy legal jargon that may confuse readers.
6. Using an Inconsistent Voice
Your content should reflect your firm’s tone and personality. You can vary your messages, but readers should always recognize the same firm behind them.
7. Writing Boring Subject Lines
Subject lines are the first thing people see, and they often decide whether an email gets opened. Make each one clear and tell the reader what they will get from opening it.
8. Posting the Same Content on Every Platform
Each social channel has its own audience and style. Cross-posting saves time, but overdoing it can turn people off. For social media marketing for law firms, tailor content to each platform and its users.
9. Not Giving Credit
Using images, quotes, survey results or other material without citing the source is a problem, even when it is unintentional. When you use another source, cite it and link to the original publisher.
10. Overusing Hashtags
Hashtags help people find your posts, but too many make a post hard to read and weaken your message. For most posts, a few relevant hashtags (about 3 to 5) are enough.
11. Posting User-Generated Content Without Reviewing It
User-generated content can help your brand, but posting it without checking is risky. Review the creator’s profile and verify any facts before you share it.
12. Writing About Topics Your Audience Doesn’t Care About
Before you publish, ask whether the piece is relevant to your readers. Will they find it useful? How much do they already know? What else do they need to know?
13. Publishing Outdated or Incorrect Information
Law changes, and old content can become wrong. If new information makes a past post inaccurate, update it or take it down. Fact-check everything and only publish what you can support.
14. Trying to Game SEO
Keyword stuffing and thin, extra pages used to work in some cases. Today, search engines look for content that shows experience, expertise, authoritativeness and trustworthiness (E-E-A-T) and that answers what the searcher is looking for. Write for the client’s question first, and optimize second. Learn more about law firm SEO.
15. Following Trends That Aren’t On-Brand
Viral trends can bring attention, but only if they fit your firm’s overall tone and content. Don’t confuse your audience by posting something unrelated to your brand just because it is popular.
Takeaway
Each of these content marketing mistakes can weaken your brand or keep your content from reaching its goal. The aim of law firm content marketing is to communicate clearly while publishing content your audience finds valuable. If your firm needs help, our team can build a content plan as part of your law firm digital marketing that fits your practice areas and follows your state bar’s advertising rules. Contact us to get started.